Nonprofits

WE ARE THE

Managed IT Support for Nonprofits

We handle your IT so you can focus on driving your mission forward. It starts with a 5-minute introduction call. Nonprofit organizations can make incredible changes in their communities, but they can achieve more by using the right IT consultant. Our Managed IT Services for Nonprofits can help you implement systems that will streamline workflows, improve budgeting and attract donors’ support. A mission-driven organization ourselves, we understand very well why yours is so important. Our industry-leading managed IT support for nonprofits is dedicated to helping you achieve that mission.

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INVEST

IN THE RIGHT TECHNOLOGY

UTILIZE

YOUR TECHNOLOGY TO MAXIMIZE

AUTOMATE

YOUR PROCESS TO MAXIMIZE

GROW

YOUR FIRM TO ACHIEVE GOALS

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Why KPI

For nonprofits, having a reliable computer system is vital for both efficiency and productivity. Over time, however, managing their own computers can quickly become extremely burdensome. At times, you might have multiple computer problems and have to constantly fix everything. It’s often very tough to track down where IT problems even begin and when they pop up. We specialize in providing end-to-end managed IT services to nonprofits. Our focus includes managing everything related to IT support and maintenance. We build solutions, train the people in our client’s companies, troubleshoot any issues that arise, and provide ongoing management

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“As a non-profit organization and one who is on a pretty tight budget, KPI has worked with us in a wonderful, positive way.”

St. Joseph School, Downingtown, PA

St. Joseph Catholic School provides academic instruction from Pre-Kindergarten to Eighth Grade. Their campus is located 40 miles west of Philadelphia in Downingtown, PA. They needed managed IT support that would provide effective solutions for their unique needs as a nonprofit. KPI recognized these needs and created a plan, solved outstanding issues and followed through with implementation and management of their IT infrastructure.

Hear from Our Nonprofit Clients

Case Study: Women Against Abuse

Expanding (IT) with the Needs of the Community

Women Against Abuse (WAA) has been a leader in advocacy and direct services to victims of domestic violence, operating the only shelter in Philadelphia for abused women and their children. With 142 employees spread across 6 locations, WAA supports over 12,500 participants each year through emergency shelter, transitional housing, legal services, hotline counseling, behavioral healthcare, education and advocacy. WAA quickly grew their nonprofit beyond what their IT structure would handle and they had to decide whether they would develop their own IT team (and potentially distracting from the mission) or outsource their IT. They looked to KPI to help evaluate their resources.

Better Service for a Growing Business

Reduce time and resources spent managing IT support Gain confidence in their network security Allow technology and support to scale with WAA

Fully Optimized and Outsourced

KPI provided an initial TAR (technology alignment review) to evaluate all of WAA’s assets– digital and physical. We provided their team with a set of solutions that they could independently take, or hire our team to implement.  Ultimately, WAA decided to implement KPI’s critical recommendations right away while collaborating with KPI on a plan for additional upgrades to be implemented over a period of time.  Once the critical upgrades were in place, KPI began to pro-actively support, maintain and manage the network by rolling-out the following service; Pro-active monitoring of critical network resources, pro-active maintenance of Windows updates and patch management, unlimited helpdesk ticketing, remote and on-site support, and managed security services including anti-virus, anti-malware, antispam and web proxy.

The Confidence and Security to Get Back to Business

In addition to creating a more stable network environment with pro-active services and on-going support as needed, KPI helped to improve the organization by implementing the following upgrades:


  • A backup server at a remote site which creates a reliable data back-Up plan with offsite storage, multiPle recovery points, Hardware and physical Site redundancy.
  • Virtualization of their server infrastructure allowed the organization to retire end-of-life hardware and reduce man agement and maintenance costs.
  • Seamless network integration of 2 new branches of the organization which included installing a variety of new hardware and software.

What makes KPInterface different for Nonprofits?

Get a personalized technology spend budget template.

KPI’s process-driven approach to managed IT support for nonprofits cultivates best practices and focuses on strategy. When we analyze your technology, we focus on how we can make it better. We’ll share the technical knowledge we have accrued over our 18 years in business so that you can better understand your technology and how it can be used to fuel your growth.

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Our Services

All of our IT services are customized for each client’s objectives, needs, and industry with the goal of long-term success.

Managed IT Services

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Cloud Services

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Co-Managed IT Services

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Cybersecurity

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VoIP Services

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Backup Disaster Recovery

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Don’t Just Take Our Word for it

Our Clients Do the Talking for Us

  • Our in-house IT department is overworked and stretched thin.
  • Network downtime is frustrating our employees and customers.
  • The company lacks a clear, long-term technology strategy for growth.
  • We have been disappointed by past IT providers time after time.
  • Fluctuating unpredictable IT costs are hurting our budget.
  • We can’t afford to hire an IT department, but we’re also not sure if outsourcing is what’s best.
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